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Jokers Fancy Dress Ltd :: Shipping Terms

Shipping Terms

Shipping Terms

All processed orders received in house by (Jokers fancy dress Ltd) are shipped Monday to Friday (excluding Bank Holidays) by 5.00pm each business day. All orders requested shipping methods received after midday any business day will be shipped the next business day.  Any order placed over the weekend or Bank Holiday will be shipped the next business day. UK postcode customers may choose from our, special delivery next day or Saturday services for all orders received before 12.00 on any business day please see post code exclusions.
(note delivery to billing address only)

UK Standard  (2 to 4 Days Average)

The most cost effective delivery method sent by Post office Signed for, this is not a guaranteed service as parcel state that they "aim to deliver all items in two working day as a target.

  • £2.99 per order, no matter what item  quantity, value or package dimension.
  • Delivery times not guaranteed with no claim for loss/none delivery until 15 days from posting..
  • Maximum £150 Insurance for loss or damage.
  • Delivery days Monday to Friday.
  • Maximum 10KG in weight.
  • Typically allow 2 to 5 working days for delivery.
  • You will need to go to the maine post office if no-one is available at delivery time to sign at the delivery address to rearrange deliver or collect the item 
  • The delivery address cannot be change after shipping.
  • Item will be returned to us if not delivered by Parcel force within 5 days. *
  • Real time computerised parcel tracking on (www.royayalmail.com  on track and trace..
  • Proof of Postage and receipt available on request ( at a cost of £1.50).
  •  UK coverage (some post code have extra costs and are excluded), see below

Special delivery  (2 Day Guarantee)

The majority of UK postcodes can be guaranteed receipt within 2 days (not timed) via Parcel force two day. Some remote areas of the UK will need to add an additional day (please note Saturdays are not included).

  • £14.99 per order, no matter what item quantity, value or package dimension.
  • Delivery times not guaranteed with no claim for loss/none delivery until 15 days from posting..
  • Maximum £150 Insurance for loss or damage.
  • Delivery days Monday to Friday.
  • Maximum 10KG in weight.
  • Typically allow 2 days for delivery.
  • You will need to phone Parcel force if no-one is available at delivery time to sign at the delivery address to rearrange deliver.( for a 50p charge they will redirect to a post office for collection)
  • The delivery address cannot be change after shipping.
  • Item will be returned to us if not delivered by Parcel force within 5 days. *
  • Real time computerised parcel tracking on (www.royayalmail.com  on track and trace..
  • Proof of Postage and receipt available on request.
  •  UK coverage (some post code have extra costs and are exclude) see below

Special delivery by 1pm

The majority of UK postcodes can be guaranteed receipt by 1pm via Parcel force 2 days. Some remote areas of the UK will need to add an additional days (please note Saturdays are not included).

  • £29.99 per order, no matter what item quantity, value or package dimension.
  • Delivery times by 1pm are guaranteed or 50% postage refund.
  • Maximum £150 Insurance for loss or damage.
  • Delivery days Monday to Friday.
  • Maximum 10KG in weight.
  • Allow to 1pm
  • You will need to phone Parcel force if no-one is available at delivery time to sign at the delivery address to rearrange deliver.( for a 50p charge they will redirect to a post office for collection)
  • The delivery address cannot be change after shipping.
  • Item will be returned to us if not delivered by Parcel force within 5 days.*
  • Real time computerised parcel tracking on (www.royayalmail.com  on track and trace..
  • Proof of Postage and receipt available on request.
  •  UK coverage (some post code have extra costs and are exclude) see below

 

 

Early Bird (Next Day By 09.00am)

The majority of UK postcodes can be guaranteed receipt by 9am via Parcel force next day. Some remote areas of the UK will need to add an additional day (please note Saturdays are not included).

  • £42.99 per order, no matter what item quantity, value or package dimension.
  • Delivery times is guaranteed with 50% refund if not on time..
  • Maximum £150 Insurance for loss or damage.
  • Delivery days Monday to Friday.
  • Maximum 10KG in weight. .
  • You will need to phone Parcel force if no-one is available at delivery time to sign at the delivery address to rearrange deliver.( for a 50p charge they will redirect to a post office for collection)
  • The delivery address cannot be change after shipping.
  • Item will be returned to us if not delivered by Parcel force within 5 days.*
  • Real time computerised parcel tracking on (www.royayalmail.com  on track and trace..
  • Proof of Postage and receipt available on request.
  •  UK coverage (some post code have extra costs and are exclude) see below

UK Saturday Guarantee

Depending on your UK address, UK Timed services are A.P.C or a courier company gives the comfort and security that your order, once dispatched will be received on a Saturday.

  • £65.99 per order, no matter what item quantity, value or package dimension
  • 50% post refund if delivered late. (Not applicable if carded)
  • Full post refund if delivered next working day. (Not applicable if carded)
  • Maximum 30KG in weight
  • Saturday delivers are not timed
  • Will need to collect from Post Office/currier if no-one in at delivery time
  • Item will be returned to us if not collected from the Office within 5 days *
  • Maximum £150.00 Insurance for loss or damage
  • UK coverage (some post code have extra costs and are excluded)

 

BFPO: British Forces Post Office

 

£7.95 for any number of items ordered.
Parcels will be delivered next day to Mill Hill BFPO delivery service.
The parcel will then be sent to the required destination.
Delivery times vary depending on the location.

What's Included In The Shipping Price?

A good question and one that we are often asked. Included in the price are suitable packaging materials to send your order, plus the carrier charge for the serves you have chosen

Loss, Delay & Damaged Goods

Although Jokers fancy dress.co.uk is responsible for shipping and making any claim for compensation for loss or delay on your behalf, any claim will be limited to the maximum compensation allowed by the shipping method you choose. In respect of any shipment, all goods leave us in appropriate packing material and in a non-damaged state. Jokers fancy dress.co.uk themselves will not accept liability for any claim for non delivery of goods or items deemed Broken in Transit, though will happily claim compensation or replace goods where applicable via the appropriate carrier on your behalf.

Refused Deliveries & Return to Sender*

*Subsequent to a second or third delivery attempt by our carries parcel forc, your parcel will be returned to us as("Return To Sender). Similar and should you refuse a delivery, this would be returned to us. Such returns will mean we incur an additional carriage cost for the parcel reach us. To this end, we reserve the right to apply a £9.99 return carriage and administration fee.

Postcode exclusions


Parcelforce sending options within the UK

Parcelforce:

Parcelforce by 9am/1pm

Parcelforce 24

Parcelforce 48

Zone 1

By 9am the next working day

Delivery by 5.30pm the next working day

Delivery within 2 working days

All areas except for the postcodes listed in UK Extended Delivery Times

Zone 2

By 9am the next working day

Delivery by 5.30pm the next working day

Delivery within 2 working days

All areas except for the postcodes listed in UK Extended Delivery Times

Zone 3

By 9am the next working day

Delivery by 5.30pm the next working day

Delivery within 2 working days

All areas except for the postcodes listed in UK Extended Delivery Times

 

 

Zone 1 Postcode Exceptions

Parcelforce:

Parcelforce by 9am

Parcelforce 24

Parcelforce 48

AB13-16,AB21-25

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

AB30-31

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

AB32 6

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

AB33-38

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

AB39 2

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

AB39 3

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

AB41 6-8

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

AB41-43

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

AB43 6-8

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

AB44-45

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

AB51-56 & 63

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

DD8-10

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

DD11

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

DG1-14 & 16

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

EX16-23 & 31-39

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

FK1-7,FK8 1,2

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

FK8 3

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

FK9-14

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

FK15 -16

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

FK17-21

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

KA26

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

LD1-8

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

LL15-49 & 51-78

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

PH8-9

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

PH10-11

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

PH12

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

PH13-14

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

PH15-16

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

PL10-19 & 22-35

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

PO30-41

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

SY7-25

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

TD1-12

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

TD14

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

TD15 1

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

TD15 2

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

TR1-20 & 26-27

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

Zone 2 Postcode Exceptions

Parcelforce:

Parcelforce by 9am/1pm

Parcelforce 24

Parcelforce 48

HS1-9*

Service not currently available

Delivery within 3 working days

Delivery within 4 working days

IV1-3

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

IV4-36, 40 & 52-54

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

IV41-49, 51 & 55-56

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

KA27*

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

KA28*

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

KW1-3 & 5-14

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

KW15*

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

KW16-17*

Service not currently available

Delivery within 3 working days

Delivery within 4 working days

PA20-49 & 62-77*

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

PA60

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

PA61

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

PA78

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

PH17- 26

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

PH30 -41

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

PH42

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

PH43

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

PH44

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

PH49-50

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

ZE1*

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

ZE2-3*

Service not currently available

Delivery within 3 working days

Delivery within 4 working days

Zone 3 Postcode Exceptions

Parcelforce:

Parcelforce by 9am/1pm

Parcelforce 24

Parcelforce 48

BT21-26, 29-35, 38-46, 49-61, 66-73, 75-91

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

BT47-, 48, 62-55

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

BT74, 92-94

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

IM1-9 & 99

Service not currently available

Delivery by 5.30pm the next working day

Delivery within 2 working days

TR21-25

Service not currently available

Delivery within 2 working days

Delivery within 3 working days

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Directors: Lloyd & Lee Weston. Jokers Fancy Dress Ltd 18 Eden Way, Winnersh, Wokingham, Berkshire, RG41 5PQ Company Number 6074033 © 2007