Shipping Terms

All processed orders received in house by (Jokers fancy dress Ltd) are shipped Monday to Friday (excluding Bank Holidays) by 5.00pm each business day. All orders requested shipping methods received after midday any business day will be shipped the next business day. Any order placed over the weekend or Bank Holiday will be shipped the next business day. UK postcode customers may choose from our, special delivery next day or Saturday services for all orders received before 12.00 on any business day please see post code exclusions.

(note delivery to billing address only)

UK Standard (2 to 4 Days Average)

The most cost effective delivery method sent by Post office Signed for, this is not a guaranteed service as parcel state that they "aim to deliver all items in two working day as a target.

£2.99 per order, no matter what item quantity, value or package dimension.
Delivery times not guaranteed with no claim for loss/none delivery until 15 days from posting..
Maximum £150 Insurance for loss or damage.
Delivery days Monday to Friday.
Maximum 10KG in weight.
Typically allow 2 to 5 working days for delivery.
You will need to go to the maine post office if no-one is available at delivery time to sign at the delivery address to rearrange deliver or collect the item
The delivery address cannot be change after shipping.
Item will be returned to us if not delivered by Parcel force within 5 days. *
Real time computerised parcel tracking on (www.royayalmail.com on track and trace..
Proof of Postage and receipt available on request ( at a cost of £1.50).
UK coverage (some post code have extra costs and are excluded), see below

Special delivery (2 Day Guarantee)

The majority of UK postcodes can be guaranteed receipt within 2 days (not timed) via Parcel force two day. Some remote areas of the UK will need to add an additional day (please note Saturdays are not included).

£14.99 per order, no matter what item quantity, value or package dimension.
Delivery times not guaranteed with no claim for loss/none delivery until 15 days from posting..
Maximum £150 Insurance for loss or damage.
Delivery days Monday to Friday.
Maximum 10KG in weight.
Typically allow 2 days for delivery.
You will need to phone Parcel force if no-one is available at delivery time to sign at the delivery address to rearrange deliver.( for a 50p charge they will redirect to a post office for collection)
The delivery address cannot be change after shipping.
Item will be returned to us if not delivered by Parcel force within 5 days. *
Real time computerised parcel tracking on (www.royayalmail.com on track and trace..
Proof of Postage and receipt available on request.
UK coverage (some post code have extra costs and are exclude) see below

Special delivery by 1pm

The majority of UK postcodes can be guaranteed receipt by 1pm via Parcel force 2 days. Some remote areas of the UK will need to add an additional days (please note Saturdays are not included).

£29.99 per order, no matter what item quantity, value or package dimension.
Delivery times by 1pm are guaranteed or 50% postage refund.
Maximum £150 Insurance for loss or damage.
Delivery days Monday to Friday.
Maximum 10KG in weight.
Allow to 1pm
You will need to phone Parcel force if no-one is available at delivery time to sign at the delivery address to rearrange deliver.( for a 50p charge they will redirect to a post office for collection)
The delivery address cannot be change after shipping.
Item will be returned to us if not delivered by Parcel force within 5 days.*
Real time computerised parcel tracking on (www.royayalmail.com on track and trace..
Proof of Postage and receipt available on request.
UK coverage (some post code have extra costs and are exclude) see below

Early Bird (Next Day By 09.00am)

The majority of UK postcodes can be guaranteed receipt by 9am via Parcel force next day. Some remote areas of the UK will need to add an additional day (please note Saturdays are not included).

£42.99 per order, no matter what item quantity, value or package dimension.
Delivery times is guaranteed with 50% refund if not on time..
Maximum £150 Insurance for loss or damage.
Delivery days Monday to Friday.
Maximum 10KG in weight. .
You will need to phone Parcel force if no-one is available at delivery time to sign at the delivery address to rearrange deliver.( for a 50p charge they will redirect to a post office for collection)
The delivery address cannot be change after shipping.
Item will be returned to us if not delivered by Parcel force within 5 days.*
Real time computerised parcel tracking on (www.royayalmail.com on track and trace..
Proof of Postage and receipt available on request.
UK coverage (some post code have extra costs and are exclude) see below

UK Saturday Guarantee

Depending on your UK address, UK Timed services are A.P.C or a courier company gives the comfort and security that your order, once dispatched will be received on a Saturday.

£65.99 per order, no matter what item quantity, value or package dimension
50% post refund if delivered late. (Not applicable if carded)
Full post refund if delivered next working day. (Not applicable if carded)
Maximum 30KG in weight
Saturday delivers are not timed
Will need to collect from Post Office/currier if no-one in at delivery time
Item will be returned to us if not collected from the Office within 5 days *
Maximum £150.00 Insurance for loss or damage
UK coverage (some post code have extra costs and are excluded)

BFPO: British Forces Post Office

£7.95 for any number of items ordered.
Parcels will be delivered next day to Mill Hill BFPO delivery service.
The parcel will then be sent to the required destination.
Delivery times vary depending on the location.

What's Included In The Shipping Price?

A good question and one that we are often asked. Included in the price are suitable packaging materials to send your order, plus the carrier charge for the serves you have chosen

Loss, Delay & Damaged Goods

Although Jokers fancy dress.co.uk is responsible for shipping and making any claim for compensation for loss or delay on your behalf, any claim will be limited to the maximum compensation allowed by the shipping method you choose. In respect of any shipment, all goods leave us in appropriate packing material and in a non-damaged state. Jokers fancy dress.co.uk themselves will not accept liability for any claim for non delivery of goods or items deemed Broken in Transit, though will happily claim compensation or replace goods where applicable via the appropriate carrier on your behalf.

Refused Deliveries & Return to Sender*

*Subsequent to a second or third delivery attempt by our carries parcel forc, your parcel will be returned to us as("Return To Sender). Similar and should you refuse a delivery, this would be returned to us. Such returns will mean we incur an additional carriage cost for the parcel reach us. To this end, we reserve the right to apply a £9.99 return carriage and administration fee.

Postcode exclusions

Parcelforce sending options within the UK
Parcelforce:	Parcelforce by 9am/1pm	Parcelforce 24	Parcelforce 48
Zone 1	By 9am the next working day	Delivery by 5.30pm the next working day	Delivery within 2 working days
All areas except for the postcodes listed in UK Extended Delivery Times	By 9am the next working day	Delivery by 5.30pm the next working day	Delivery within 2 working days
Zone 2	By 9am the next working day	Delivery by 5.30pm the next working day	Delivery within 2 working days
All areas except for the postcodes listed in UK Extended Delivery Times	By 9am the next working day	Delivery by 5.30pm the next working day	Delivery within 2 working days
Zone 3	By 9am the next working day	Delivery by 5.30pm the next working day	Delivery within 2 working days
All areas except for the postcodes listed in UK Extended Delivery Times	By 9am the next working day	Delivery by 5.30pm the next working day	Delivery within 2 working days
Zone 1 Postcode Exceptions
Parcelforce:	Parcelforce by 9am	Parcelforce 24	Parcelforce 48
AB13-16,AB21-25	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
AB30-31	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
AB32 6	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
AB33-38	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
AB39 2	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
AB39 3	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
AB41 6-8	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
AB41-43	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
AB43 6-8	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
AB44-45	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
AB51-56 & 63	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
DD8-10	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
DD11	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
DG1-14 & 16	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
EX16-23 & 31-39	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
FK1-7,FK8 1,2	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
FK8 3	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
FK9-14	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
FK15 -16	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
FK17-21	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
KA26	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
LD1-8	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
LL15-49 & 51-78	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
PH8-9	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
PH10-11	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
PH12	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
PH13-14	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
PH15-16	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
PL10-19 & 22-35	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
PO30-41	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
SY7-25	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
TD1-12	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
TD14	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
TD15 1	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
TD15 2	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
TR1-20 & 26-27	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
Zone 2 Postcode Exceptions
Parcelforce:	Parcelforce by 9am/1pm	Parcelforce 24	Parcelforce 48
HS1-9*	Service not currently available	Delivery within 3 working days	Delivery within 4 working days
IV1-3	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
IV4-36, 40 & 52-54	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
IV41-49, 51 & 55-56	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
KA27*	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
KA28*	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
KW1-3 & 5-14	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
KW15*	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
KW16-17*	Service not currently available	Delivery within 3 working days	Delivery within 4 working days
PA20-49 & 62-77*	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
PA60	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
PA61	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
PA78	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
PH17- 26	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
PH30 -41	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
PH42	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
PH43	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
PH44	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
PH49-50	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
ZE1*	Service not currently available	Delivery within 2 working days	Delivery within 3 working days
ZE2-3*	Service not currently available	Delivery within 3 working days	Delivery within 4 working days
Zone 3 Postcode Exceptions
Parcelforce:	Parcelforce by 9am/1pm	Parcelforce 24	Parcelforce 48
BT21-26, 29-35, 38-46, 49-61, 66-73, 75-91	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
BT47-, 48, 62-55	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
BT74, 92-94	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
IM1-9 & 99	Service not currently available	Delivery by 5.30pm the next working day	Delivery within 2 working days
TR21-25	Service not currently available	Delivery within 2 working days	Delivery within 3 working days

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Shipping Terms

Shipping Terms

UK Standard (2 to 4 Days Average)

Special delivery (2 Day Guarantee)

Special delivery by 1pm

Early Bird (Next Day By 09.00am)

UK Saturday Guarantee

BFPO: British Forces Post Office

What's Included In The Shipping Price?

Loss, Delay & Damaged Goods

Refused Deliveries & Return to Sender*

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